与我们的政策和指南的关系

本《使用条款》与我们的《政策与准则》、预订确认单、结算条款、弃权书、书面协议以及提供给您的任何服务说明相结合使用。.

通过与我们确认预订，即表示您同意遵守与您的包船相关的所有适用政策、安全规则、付款条款、取消条款、天气条款、客人指南和指示。.

如果本使用条款与更具体的书面预订确认、签署的协议、弃权书或特定服务条款之间存在冲突，则以更具体的文件为准。.

关于我们的服务

MYA游艇租赁提供私人游艇租赁信息、预订协助、预订协调以及相关的游艇服务。.

我们网站上的信息仅供一般信息参考和预订之用。包船详情、可用性、价格、时间表、包含项目、限制、路线、便利设施和政策均在本网站展示，并需在预订时予以确认。.

因安全、可用性、天气、运营需求、付款问题、法律要求或影响服务的其他情况，我们保留在必要时更新、修改、取消、重新安排或拒绝预订的权利。.

网站使用

您同意仅为合法目的使用我们的网站，并且不得干扰网站的运行、安全或可用性。.

您同意不：

• 将网站用于欺诈、非法或未经授权的用途
• 试图未经授权访问我们的系统
• 干扰网站功能、安全性或可用性
• 提交虚假、误导性、不完整或不准确的信息
• 未经许可复制、抓取、复制或滥用网站内容
• 以可能损害 MYA Boat Charters、我们的客户、我们的服务提供商或我们的业务运营的方式使用本网站

预订和预约

预约必须通过我们的网站或授权的预订系统提交和确认。.

MYA Boat Charters 可能会通过电子邮件、电话、短信、WhatsApp 或其他通信方式与客人沟通，以提供客户服务、行程协调、解答疑问、提供抵达指示、更新日程或预订支持。但是，除非通过我们的网站或授权预订系统完成并确认了预订，否则这些沟通并不构成或确认预订。.

预订在通过网站或预订系统正确提交、获得 MYA Boat Charters 接受或确认，以及收到所有必需付款后才能保证。.

所有预订均须视供应情况、日程安排、付款要求、天气状况、安全状况、运营要求、船舶可用性、船长可用性以及适用法律法规而定。.

您负责提供准确的预订信息，包括您的姓名、电子邮件地址、入住人数、期望的日期和时间、所选服务以及任何特殊要求或相关的旅行信息。.

除非通过授权的预订流程完成预订，否则非正式的留言、电话交谈、电子邮件讨论、报价、可用性查询或客户服务沟通均不构成或确认预订。.

定价、税费、船长服务费和燃油附加费

价格会在我们的网站和预订过程中显示。.

在线预订支付包含船只的预订费用和适用税费，除非在预订过程中另有说明。.

作为我们私人包机预订结构的一部分，船长服务费和燃油附加费将与在线预订付款分开披露，并根据提供给您的预订详细信息单独支付。.

船长服务费和燃油附加费并非隐藏费用。它们将在预订前披露，以便您在确认预订之前查看与您的包租相关的全部应付金额。.

在适用的情况下，船长由租船人根据订舱详情和适用的租船要求单独选定、聘用和支付。.

燃油附加费单独披露，并按照提供给您的预订说明支付。.

您有责任在确认预订前查看预订详情，包括在线预订支付、适用税费、船长服务费、燃油附加费以及任何需单独支付的金额。.

我们网站的付款可以通过 Stripe 或其他经批准的支付处理商安全处理。.

MYA 游艇租赁公司不会故意在自身网站系统上存储完整的信用卡号或完整的支付卡详细信息。支付处理由支付处理机构根据其自身的条款、隐私政策和安全实践来处理。.

一旦预订确认，除您要求变更或因安全、天气、运营或法律原因需要变更外，您的预订确认中显示的定价条款将适用于该预订。.

船长服务费和燃油附加费

船长服务费和燃油附加费与在线预订付款是分开收取的。.

这些款项将在预订过程中披露，并需根据预订前或预订时提供的指示单独支付。.

对于包含单独聘请船长的包租合同，租船人应按照预订详情和适用的包租要求负责挑选和支付船长费用。.

MYA游艇租赁可能提供预订信息、协调协助或船长相关指示，但船长服务费与在线船舶预订付款是分开的，除非另有书面说明。.

燃油附加费作为包机燃油相关成本的一部分单独披露，并须按照您的预订说明支付。.

您负责审核所有预订详情，以便了解在线支付了哪些费用，以及出发前是否需要另外支付任何费用。.

队长选择

对于需要单独聘请船长的包租，主要客人或租船人负责选择合格的船长。.

MYA 船只租赁公司可能会为了方便起见，提供合格船长的信息或推荐，但主要宾客或租船人负责选择租赁船长。.

船长必须持有船只和航程所需的证书、经验和资历。船长对船只操作、安全决策、航线变更、天气决策、乘客行为以及行程是否可以进行拥有最终决定权。.

取消和退款

在预定出发时间至少提前24小时取消，可获得全额退款。.

在预定出发时间前24小时内取消预订，恕不退款，除非获得MYA Boat Charters的另行批准或适用法律另有规定。.

未提前沟通而未能按预订到店的客人将被视为“No-show”（未到），且不予退款。.

如果因天气条件不安全导致行程在出发前取消，客人可以选择重新安排到另一个可用日期或获得全额退款。.

退款将退还至您原始的支付方式。处理时间因您的银行、发卡机构或支付服务商而异。.

意外紧急情况可按具体情况逐案审查。虽然我们的标准政策仍然适用，但我们鼓励客人在发生紧急情况影响其预订时，尽快与我们联系。.

天气政策

宾客的安全与舒适是我们的优先考量。.

天气状况可能随时变化，因此通常在出发时或临近出发时对天气状况进行最终评估。.

如果发现条件不安全或不适合出发，客人可以选择改期到另一个可用日期或获得全额退款。.

如果条件安全但不理想，例如小雨或中雨，行程仍可能继续。在这些情况下，客人可以选择根据我们的天气政策继续行程、重新安排到另一个可用日期或获得退款。.

如果旅途中天气条件发生变化，在条件保持安全的情况下，客人可以选择继续行程或提前返回。小雨或阵雨不会自动取消行程。.

如果因天气变化导致行程提前结束，退款或信用额度的选项可能根据行程未使用的部分以及当时的情况而定。.

最终的安全决定由 MYA Boat Charters 咨询船长或船舶操作员后做出。.

重新安排

我们会尽力满足重新安排时间的请求。.

如果您提前通知我们需要更改行程，我们可能会在不收取额外费用的情况下重新安排您的包车，但需视是否有可用名额而定。.

在预定出发时间前不足24小时提出的变更请求，我们不予保证，并且可能自行决定是否处理。.

如果您未能准时到达、错过行程，或未提前足够通知我们调整运营，我们可能会拒绝重新安排或收取改期费。.

重新安排时间始终取决于可用性、运营需求、船舶可用性、船长可用性以及天气条件。.

到达时间及迟到

Guests should arrive 15 minutes before the scheduled departure time to allow time for check-in, boarding, and safety instructions.

Trips begin and end according to the scheduled booking time.

If you arrive late, you may still be allowed to board, but your trip will end at the originally scheduled return time. Lost time due to late arrival is non-refundable.

If arrival is significantly delayed and there is not enough time to safely complete the trip, the charter may not take place and the booking may be treated as a no-show.

If you expect a delay, you should contact us as soon as possible. Adjustments cannot be guaranteed, but advance notice gives us the best opportunity to assist when operations allow.

爽约

Failure to arrive for your scheduled trip without prior communication is classified as a no-show.

No-shows are not eligible for refunds.

Rescheduling after a no-show is strictly subject to availability and may require payment of a rescheduling fee.

Guest Count, Maximum Capacity, Age Requirement, and Identification

The maximum capacity is 10 passengers, including children and infants.

No more than 10 passengers may board the vessel. This limit applies regardless of age, size, or whether a passenger is participating for the full trip or only part of the trip.

At least one passenger must be 18 years of age or older.

预订上的主要住客必须在入住时出示有效的政府签发的带照片的身份证件。.

You are responsible for providing an accurate guest count at the time of booking and for making sure your group does not exceed the maximum passenger limit.

If your group arrives with more than 10 passengers, the additional passengers will not be allowed to board.

If the group refuses to proceed without the additional passengers, causes delays, disrupts operations, or makes it impossible for the charter to depart safely, legally, or on schedule, MYA Boat Charters may cancel the trip and the booking may be treated as a guest violation, late cancellation, or no-show. In that situation, the booking may be non-refundable.

No exceptions to the maximum passenger limit can be made at the dock. Any questions about guest count must be resolved before the scheduled departure time.

访客行为及安全须知

You and your guests agree to follow all safety instructions, vessel rules, marina rules, captain instructions, crew instructions, and applicable laws.

Guests are expected to act responsibly at all times.

Unsafe, disruptive, disrespectful, threatening, intoxicated, illegal, or destructive behavior may result in refusal of service, early termination of the trip, removal from the vessel, or cancellation without refund.

The captain or vessel operator has final authority regarding safety decisions, vessel operation, passenger conduct, route changes, and whether a trip may proceed.

船舶规定和违禁品

Guests must follow all vessel rules provided before or during the charter.

Unless otherwise approved in writing:

• Shoes must be removed before boarding and placed in the designated area.
• Sunscreen should be applied before boarding to help protect vessel seating and surfaces.
• Smoking is not permitted onboard.
• Vaping may be allowed only in designated areas.
• Red wine is prohibited due to the risk of permanent stains.
• Open flames, spark candles, and similar items are prohibited onboard.
• Balloons and glitter are prohibited due to environmental and cleanup concerns.
• Weapons, controlled substances, hazardous materials, and flammable materials are prohibited.

MYA Boat Charters, the captain, crew, or vessel operator may refuse or remove any item that creates a safety, legal, environmental, cleaning, or property damage concern.

Food, Drinks, Alcohol, and Personal Items

Guests may bring food, snacks, and drinks where permitted, subject to vessel rules, marina rules, and applicable law.

Alcohol must be consumed responsibly and only by persons legally permitted to consume it.

Illegal substances are strictly prohibited.

MYA Boat Charters is not responsible for lost, stolen, damaged, or misplaced personal items.

Guests are responsible for removing their belongings at the end of the trip.

损坏、清洁和额外费用

You may be responsible for damage, excessive cleaning, missing items, fines, penalties, or additional costs caused by you or your guests.

Additional charges may apply for damage to the vessel, equipment, property, marina facilities, or third-party property, as well as excessive cleaning, late return caused by guest conduct, or violation of vessel or marina rules.

Accessibility, Health, and Medical Conditions

Boarding may require stepping onto the vessel from the dock. Not all vessels, docks, or marine facilities are wheelchair accessible.

Guests who require assistance boarding, disembarking, or moving around the vessel should be accompanied by someone able to assist them safely.

Guests with mobility limitations, back problems, heart conditions, pregnancy, serious medical concerns, allergies, or other conditions that may affect participation should consult a medical professional before booking or participating.

Children are welcome but must be supervised by an adult at all times.

Guests are responsible for notifying MYA Boat Charters in advance of any condition, limitation, or special need that may affect safety or participation.

服务犬和宠物

Service animals are welcome where required by applicable law and safety conditions.

Well-behaved pets may be permitted when approved and must remain under the owner’s supervision at all times.

Guests are responsible for any cleaning, damage, disruption, or safety issue caused by their pets.

风险承担

Boating, water activities, boarding, disembarking, walking on docks, moving around a vessel, and participating in a charter involve inherent risks.

These risks may include, but are not limited to, slips, falls, vessel movement, waves, wakes, weather changes, sun exposure, dehydration, seasickness, marine life, equipment issues, dock conditions, and other risks associated with boating and outdoor activities.

By booking or participating in a charter, you acknowledge and accept these risks for yourself and your guests.

第三方服务和提供商

MYA Boat Charters may use third-party providers to support certain parts of our website and business operations, including website hosting, booking, scheduling, payment processing, website security, analytics, technical support, and public review display or authorized review integrations.

Bookings may be managed through LatePoint or similar booking technology. Payments may be processed through Stripe or similar payment processors.

Customer communication and reputation management are handled directly by MYA Boat Charters.

Some services may also involve captains, crew, vessel owners, marinas, contractors, or other service providers involved in fulfilling your booking.

We are not responsible for third-party websites, platforms, policies, systems, downtime, errors, or independent actions outside our control.

Reviews, Testimonials, and User Submissions

If you submit a review, testimonial, comment, photo, message, or other feedback directly to MYA Boat Charters, you grant us permission to use, reproduce, display, edit for length or formatting, and publish that content for business, marketing, website, and promotional purposes, unless otherwise prohibited by law or agreed in writing.

We may also display public reviews, ratings, and testimonials from third-party review platforms or authorized review integrations, subject to the terms and policies of those platforms.

MYA Boat Charters manages its customer feedback and business reputation internally.

You agree not to submit false, misleading, defamatory, illegal, offensive, or infringing content.

Website Content and Intellectual Property

All website content, including text, images, graphics, logos, designs, videos, layout, branding, and other materials, is owned by MYA Boat Charters or used with permission, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or exploit our website content without written permission.

信息准确性

We try to keep website information accurate and up to date, but we do not guarantee that all information is always complete, current, or error-free.

Charter details, photos, pricing, availability, duration, amenities, routes, inclusions, restrictions, and policies may be updated from time to time.

In the event of a conflict between general website information and a written booking confirmation, signed agreement, waiver, or service-specific policy, the more specific written document will control.

无保修

Our website and online services are provided on an "as available" and "as is" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from technical issues.

To the fullest extent permitted by law, MYA Boat Charters disclaims all warranties, express or implied, related to the website, website content, and online services.

责任限制

To the fullest extent permitted by law, MYA Boat Charters will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of our website, booking system, communications, or services.

To the fullest extent permitted by law, our total liability for any claim related to a booking or service will not exceed the amount paid by you to MYA Boat Charters for the specific booking giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

赔偿

You agree to defend, indemnify, and hold harmless MYA Boat Charters, its owners, employees, representatives, contractors, captains, crew, service providers, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of the website
• Your booking or participation in a service
• Your violation of these Terms of Use
• Your violation of any law or regulation
• Your conduct or the conduct of your guests
• Damage, injury, loss, or expense caused by you or your guests
• Content or information you submit to us

隐私

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect information.

这些条款的变更

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted means you accept the updated Terms of Use.

管辖法律

These Terms of Use are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from or related to these Terms of Use, the website, bookings, or services shall be handled in the appropriate courts located in Florida, unless otherwise required by law or agreed in writing.

联系我们

If you have questions about these Terms of Use, please contact us: